From: Jeannie Nguyen
Date: Wed, Jul 30, 2008 at 8:49 AM
Subject: Re:
To: xxxxucla.edu
Good morning xxxx,
I was quite shocked when I got this email, because it was never my intention to be disrespectful or "curt." For the record, in numerous emails regarding this subject I have always included thanks (re June 17, 24, 26, July 9, 14, 21). While I don't say please, I also don't think that it is your place to tell me how to write correspondence.
This whole process of getting paid is taking a lot longer than it should have and I have tried to be as patient as I could. I know that you are caught in the middle often and I appreciate the continued support on this issue. For me, is quite stressful to support myself w/o getting paid for 6 weeks and w/o a spouse's second income to fall back on. 6 weeks is a very long time to go w/o any financial support and being a former student yourself, you understand what it's like to be in the same boat. I have never intended to be pushy and to "tell you what to do": instead I have tried to provide direct solutions. However, I think it is ridiculous how "complicated" the process is- my unique situation may be have been the cause, but that is not my fault or yours, it is upper management's lack of foresight on how to deal with situations. Bottom line, I don't think that I should have to lie or fudge my time sheets to get paid. There should some sort of protocol on how to handle financial reimbursements so no one else will have to go through the same frustrations that I did.
We should really talk face to face and out of the office, so let me know whenever you want to have lunch or to take a coffee break. In the meantime can you clarify exactly what will be the process- will I be getting 2 payments of 2k each, one now and one at the end? Or will I be submitting an invoice for hours worked so far and then be paid through workstudy for part of the balance with another invoice at the end? Or will I be submitting an invoice for hours worked through summer up until workstudy starts and then the remaining balance given at the end? Or is workstudy not in the picture at all?
-Jeannie
This is the response I got:
From: xxxx
Date: Thu, Jul 31, 2008 at 4:15 PM
Subject: RE:
To: Jeannie Nguyen
Cc: xxxx@ucla.edu
Hi Jeannie,
I’m disappointed to see that some of the remarks in your message make this issue personal, rather than purely office-related. However, if you didn’t want to hear and internalize my comments, that’s understandable.
Regarding the issue of payment, I’d like to clarify a couple of things. There are protocols in place to handle regular financial reimbursements – but this is not a regular situation. As far as I know, it’s not standard practice to continue paying former employees in any capacity, so this has been a learning process for all of us involved. The possibility of workstudy complicated matters a bit, but it looks like workstudy funds will no longer be in the picture. You’re free to reserve the entire award for use at another job.
You will be paid double what the other AANCART interns are paid, which seems to be a generous concession on xxx’s part. Interns are paid once halfway through the internship and a second time at the end, and you have agreed to be paid similarly, in two installments of $2000. Thus, one payment is due to you after you reach the 200-hour mark, not right now. By agreeing to pay you at the 120-hour mark for work completed in June and July, xxxx is bending the schedule in your favor. I’m CCing her on this e-mail so that she is aware of your concerns and can render a final decision on whether to remit payment from xxxx at 120 hours or 200 hours.
And finally, I wanted to let you know that I have put in a lot of time and effort into researching and following up on your payment. I have been doing it out of goodwill, since the payment of AANCART interns has never been part of my job or xxxx’s job before me. Thus, I would have appreciated more professionalism in the requests you made to me – like by not addressing me as “Hey” in an e-mail. I can continue to correspond with xxxx and assist with your internship stipend if xxxx instructs me to do so, but considering the circumstances and my limited clout, I suggest you discuss your concerns about speed of payment directly with her.
Regards,
xxxx
Ummm, where I begin?
She was the one being personal? Even though she was wrong? But I'm being unprofessional by being personal in my email? I'm sposed to internalize her comment? She is my fucking Tibetan master and I'm the lowly monk who must seek lessons from her?Generous concession? As if 33% wasn't a bad enough paycut, getting paid twice as the other interns? I'm doing 3 times the work. Hello. You do the math. If AANCART is so fucking poor, WHY PAY ME IN THE FIRST PLACE. I don't like it when people act high and mighty and pretend to do me favors. Why can't folks be real? Why the fakeness?
Bending the schedule in my favor? What? If they had clarified everything in the first place, then there would be none of this mis-communication. Instead, again they are doing me a favor? If they were going to pay me 2K after 200 hours, why not tell me at the very beginning? Why tell me to fudge my timesheet?
"As far as I know, it’s not standard practice to continue paying former employees in any capacity, so this has been a learning process for all of us involved."
If my workplace is supposedly "professional" they should have figured it out beforehand and not treat it as a "learning process."
I’m CCing her on this e-mail so that she is aware of your concerns and can render a final decision on whether to remit payment from xxxx at 120 hours or 200 hours.
Umm, in the last email she said to go ahead and do the invoice. But now she says to wait? Who is not being professional in doing her research?
I have been doing it out of goodwill, since the payment of AANCART interns has never been part of my job or xxxx’s job before me.
Oh then who's job is it? I would have gladly done it. Delegate to me, if this is process is soooooooo taxing on you. Umm...if a person collects timesheets shouldn't they also do stipends?
Yeah, I don't get it. Worse job ever in terms of management.
Why don't I quit? Because I like the skills of my actual job. And I am not a quitter. And I refuse to be a pushover. So umm...the two don't go well together huh?!

